Podcast

Kaizen Institute


In this episode, Dr. Shane Magness, Head of E2E Global Network Intelligence at BIC, shares how a network study goes from a business question to a decision executives can act on, and why the best model means nothing if the regions it affects don’t own the outcome. Through a candid conversation with José Pires, Partner at Kaizen Institute, Shane reflects on leading BIC’s Americas Footprint Reduction Program, aligning regional leaders who don’t report to him, and why continuous improvement is shifting from doing things better to deciding whether we’re doing the right things at all.



Delivered through integration and continuous improvement initiatives at BIC