Event
Succeeding in quality improvement at Bucher Municipal
In today’s rapidly evolving industrial landscape, staying ahead requires continuous adaptation. At Bucher Municipal, a renewed focus on quality and operational excellence led to the launch of an ambitious improvement program — combining Lean, Six Sigma, and strong team collaboration. From recurring defects to cross-functional collaboration, follow the team’s journey as they tackled key challenges, empowered their workforce, and built lasting routines to support operational excellence.
Impact of the transformation
The results of the improvement program were both measurable and far-reaching:
- Approximately 50% reduction in internal customer-reported defects, such as grinding marks and scratches.
- 30–50% reduction in paint defects like overspray.
- Improved tool reliability and reduced maintenance costs after switching to compressed air-powered grinders.
- Significant cost savings driven by lower rework rates and process efficiency gains
Beyond the metrics, the program fostered stronger collaboration through quality circles, reinforced a culture of structured problem-solving, and aligned improvement efforts with strategic business priorities.
Hear Testimonials From
Andrew Connor
Operations Director
Matt Chapman
Continuous Improvement Manager
Tim Haines
Assembly Manager
Terry Dunn
Team Leader