Webinar
The Culture of Impact Series
Quality Control Labs
Increasing regulatory requirements, rising product complexity, and growing demands for speed and accuracy are pushing QC teams to achieve more with fewer resources. This webinar explores how Kenvue, in partnership with Kaizen Institute, redesigned its QC Lab operating model to improve Planning & Scheduling, Testing, Performance Management, and Cultural Change, resulting in measurable gains in productivity, lead times, and compliance.
Join senior leaders from Kenvue as they share practical insights, proven methodologies, and real-world results from a successful end-to-end QC Lab transformation.
Increasing regulatory requirements, rising product complexity, and growing demands for speed and accuracy are pushing QC teams to achieve more with fewer resources. This webinar explores how Kenvue, in partnership with Kaizen Institute, redesigned its QC Lab operating model to improve Planning & Scheduling, Testing, Performance Management, and Cultural Change, resulting in measurable gains in productivity, lead times, and compliance.
Join senior leaders from Kenvue as they share practical insights, proven methodologies, and real-world results from a successful end-to-end QC Lab transformation.
Meet the Panelists
Franklin Fuzari is EMEA Supplier Quality Lead at Kenvue, where he leads supplier quality across a network of more than 1,200 suppliers while driving quality performance, digital transformation, and operational excellence across the region.
With over 15 years of international experience in the consumer health, pharmaceutical, and industrial sectors, Franklin has led large-scale transformation initiatives that have improved productivity, reduced lead times, and strengthened regulatory compliance. Combining expertise in Quality, Lean, and digital innovation, he helps organizations build resilient operations that deliver sustainable performance.
Abed BRIGHET is a Quality & Compliance Director with 17 years of experience in pharmaceuticals and consumer health.
Throughout his career, he has led major transformation and operational excellence programmes across Manufacturing and Quality, driving significant and sustainable improvements in productivity, service, compliance, and business performance. He is passionate about building robust systems, developing high-performing teams, and embedding continuous improvement as a lasting capability.
What to Expect
Strategic Planning & Scheduling
Discover how smarter planning and scheduling improve resource utilization, workflow efficiency, and laboratory performance.
Optimizing QC Lab Operations
Learn how reception, sampling, testing, reagents management, and maintenance were redesigned to reduce waste and improve flow.
Performance Management
See how daily management, KPIs, and root-cause problem solving created measurable improvements in productivity, lead times, and compliance.
Building a Culture of Continuous Improvement
Explore how leadership, standardized processes, and KAIZEN™ thinking helped embed sustainable operational excellence across the laboratory.
Kenvue is the world’s largest consumer health company by revenue, built on more than a century of heritage and driven by science. Home to trusted brands including Aveeno®, Neutrogena®, Johnson’s®, Listerine®, Tylenol®, and BAND-AID® Brand, Kenvue is committed to improving everyday health through innovation, quality, and consumer trust.
With more than 10,000 employees worldwide, Kenvue combines deep scientific expertise with a digital-first mindset to deliver products that improve the daily lives of millions of consumers. Across its global operations, the company continues to invest in operational excellence, innovation, and continuous improvement to support sustainable growth.
Kenvue’s transformation process with KAIZEN™
Reception & Sampling
Planning & Scheduling
Testing
Laboratory Layout
Performance Management
Standard Work
Daily management routines, KPIs, root-cause problem solving, and autonomous ways of working were introduced to improve productivity, Right First-Time performance, lead times, and laboratory capacity while ensuring the sustainability of the results.
