Kaizen in Public Services
Implementing Continuous Improvement Methodologies in Public Services to Enhance Efficiency and Service Quality
Program Overview
The Kaizen in Public Services training focuses on implementing Continuous Improvement in public institutional entities, such as ministries, municipalities, and courts. It emphasizes improving citizen services and reducing costs by optimizing resource management for more efficient performance.
Target Audience
Directors and managers of public services and professionals involved in administrating and improving processes in government sectors.
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Training sessions
8 hours of group training in your facilities*
Certification
To get certified, an online test assessment must be completed
* Other formats, such as online training, may be available depending on your team’s characteristics and needs