Customer Loyalty Training
Fostering Customer Loyalty through Effective Engagement and Service Strategies
Program Overview
The Customer Loyalty course supports companies in improving customer retention and transforming them into brand promoters through methodologies that map the customer experience, standardize processes, and implement loyalty programs. The program also addresses the essential topic of Product Management.
Target Audience
Customer relationship managers and customer service, marketing and sales, and product management professionals who want to develop strategies to build customer loyalty and improve customer satisfaction.
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Training sessions
8 hours of group training in your facilities*
Certification
To get certified, an online test assessment must be completed
* Other formats, such as online training, may be available depending on your team’s characteristics and needs