Behind the Scenes

Renault Group: On the road to excellence


Kaizen Institute has been supporting the Renault Group, one of the largest French car manufacturers, in its continuous improvement project since 2019. Today, more than 170 French dealerships are using KAIZEN™ tools in their after-sales services.
Discover the 10-episode series and listen to team and site managers’ testimonials.

Episode 1 – Daily KAIZEN™

Episode 2 – Upselling

Episode 3 – Front-back

Episode 4 – Organization of parking lots

Episode 5 – Standardization

Episode 6 – Quality

Episode 7 – The Jockey

Episode 8 – Workshop workload planning

Episode 9 – Pre-picking

Episode 10 – 5S

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