Behind the Scenes SONAE MC – Boosting Ecommerce Operations


Behind the Scenes @ Sonae MC

Do not miss this opportunity and learn more about the behind the scenes of SONAE MC’s online operation.

We went to visit Continente’s E-Commerce Distribution Centre!

SONAE MC, with a history of more than 30 years, is a company of the Sonae group, a leader in the food retail sector in Portugal.


Capacity Increase


Shrinkage Reduction


Breakages Reduction

In this session, insights will be shared on the operation model of Continente Online and which solutions generated results such as:

  • Service level improvement
  • 40-45% Capacity increase
  • 30% Breakages reduction
  • 40% Shrinkage reduction
  • Costs reduction

See more on Retail

Find out more about transformation in this sector

See more on Operations

Find out more about improving this business area

Get the latest news about Kaizen Institute