Category: Insights

The Company A city hall in charge of a range of essential citizen services – one of the most prominent in the country. With an annual budget of about €1.3 million and approximately 10,000 employees, the public entity consistently strives for excellence in service provision and meeting community needs. It operates across a broad range…

“Lean is not just a set of tools; it’s a way of thinking.“ Bob Emiliani´s lean journey. In the realm of operational excellence, few names are as synonymous with continuous improvement and Lean thinking as Bob Emiliani. As a seasoned professor at Central Connecticut State University and a veteran in the aerospace industry, Emiliani’s profound…

Defining Kaizen: A Continuous Improvement Philosophy The Kaizen concept, deeply intertwined with Japanese work ethic and management culture, has become a cornerstone of global operational strategy since it gained popularity through the book ‘Kaizen: The Key to Japan’s Competitive Success’ in 1986. Kaizen, which means “continuous improvement” in Japanese, is based on the belief that…

Learn about PGE Energetyka Kolejowa S.A.’s KAIZEN™ journey from Andrzej Krzywoń, Manager of the Step-by-Step Program at PGE Energetyka Kolejowa S.A. His company collaborated with Kaizen Institute to improve their work with railway power supply and maintenance and all devices in the railroad space. PGE Energetyka Kolejowa S.A.: Vision & Ambition PGE Energetyka Kolejowa S.A.…

Discover the future of Retail In the Second Edition of the Accelerating Retail event you will dive into the future of Retail transformation, store operations strategy, omnichannel logistics, and customer experience improvement. Join Robert Southern, Global Head of Retail Operations at Philip Morris International, Fábio Oliveira, Head of Innovation and Service Design at Kmart, and…

In the Second Edition of the Accelerating Retail event you will dive into the future of Retail transformation, store operations strategy, omnichannel logistics, and customer experience improvement. Discover more about the Leaders in CI Community Access exclusive events like Webinars, Podcasts, Benchmark visits, and more! Accelerating Retail First Edition Click below to watch the full…

In the era of digital transformation, Artificial Intelligence (AI) can redefine the way companies operate, innovate, and interact with customers. Generative AI models empower organizations to create new and unique content, ranging from images and text to voices, with remarkable accuracy and relevance. Customizing AI to meet a company’s specific goals is a process that…

This article explores how Kaizen principles can be applied to improve flow and efficiency throughout the supply chain. This methodology is based on paradigms that challenge traditional management and production practices, focusing on the belief that there is always room for improvement and that every member of the organization plays a vital role in this…

In the ever-evolving landscape of technology, few advancements have captured the imagination and curiosity of humankind quite like Artificial Intelligence (AI). The integration of AI in the digital age, through its profound impact on technology and society, emerges as a pivotal element, fostering unprecedented innovation and transformation levels, affecting every aspect of our personal and…

Generative AI is revolutionizing how we understand and apply technology in the workplace. This advancement is not just about automation or efficiency; it’s about AI’s innovative ability to create new and unique content. From marketing materials to product development, generative AI promises to boost innovation, productivity, and outcomes while freeing humans for tasks requiring critical…