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Operational Excellence with Sérgio Faustino, VP at Give and Go
Leading with Kaizen: Tackling Canada’s Manufacturing Challenges with Sérgio Faustino
In this episode, Sérgio Faustino, VP of Operations (Frozen) at Give and Go Prepared Foods — a $1B+ Canadian manufacturer — shares how his team is addressing real-world challenges like Ontario’s skilled labour shortage and the need for simple, effective Lean tools.
Through a candid conversation with José Pires, Senior Partner at Kaizen Institute, Sérgio reflects on his journey building a culture of continuous improvement, aligning leadership, and focusing on doing the basics exceptionally well. The episode offers a grounded look at how Canadian manufacturers can stay resilient and competitive through practical, people-focused strategies.


The Kaizen Institute Podcast
The Kaizen Institute Podcast is a platform dedicated to exploring continuous improvement, leadership, and operational excellence through in-depth conversations with industry leaders and experts. Our goal is to inspire change, share best practices, and provide actionable insights that professionals can apply in their organizations.
Each episode features engaging discussions on Kaizen principles, business transformation, lean methodologies, and leadership strategies, making it a must-listen for professionals committed to excellence.
Meet our Guest

Sérgio Faustino
VP of Operations (Frozen) at Give and Go Prepared Foods
In his current role, Sérgio oversees the frozen segment of the company’s operations, ensuring efficiency, quality, and innovation in production processes. Sérgio is passionate about operational excellence, leadership, and empowering teams to embrace Kaizen principles in solving challenges and driving sustainable results.
Key topics in this episode

Current role at Give & GO
Give and Go Prepared Foods, headquartered in Toronto, Canada, is recognized for its high-quality baked goods and leadership in the food and beverage manufacturing industry.
Under Sérgio’s guidance, the frozen operations have excelled in meeting market demands while fostering a culture of continuous improvement.

Career Highlights
Sérgio brings over two decades of experience in operations, manufacturing, and leadership roles across multiple global organizations. His journey includes pivotal roles at Nestlé and Philip Morris International, where he honed his expertise in operational excellence and team development.
Sérgio’s global experience, spanning Canada, Argentina, Cuba, and Portugal, has shaped his approach to operational leadership, blending technical expertise with a people-focused mindset.
Meet our Host
José Pires
Senior Partner
Kaizen Institute
José Pires brings extensive experience in Operational Excellence, leading global Kaizen, Lean, and Six Sigma initiatives across industries including automotive, healthcare, and food. With a focus on Lean Manufacturing, Logistics, and TPM, José has led impactful transformations in over 25 countries. As host of the Kaizen Institute Podcast, he brings sharp insight and thought-provoking questions to every episode.

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