Webinar Replay

Smart Workforce Management in Retail

Transform operations. Optimise processes. Enhance customer experiences.

Margins are tighter, customers expect more, and workforce planning is harder than ever. In today’s complex retail environment, sustainable performance requires continuous, structured evolution, not isolated improvements.

Why does this matter? Most retail operations do not fail because they lack the right technology, but because the right information does not reach the right people at the right time. By combining Kaizen’s continuous improvement philosophy with Tlantic’s retail technology expertise, retailers can turn improvement from theory into scalable execution.

In this webinar, Kaizen Institute and Tlantic bring together operational expertise and retail technology to show you what changes when workforce management is done right.

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Featured Speakers

Nazaré Pinto

Head of People Operations
Auchan Retail

Nearly two decades inside one of Europe’s most recognised retail networks. Nazaré leads the strategies that determine how Auchan’s teams are built, developed, and sustained under real operational pressure. In this session, she brings the numbers and the context behind them.