The 6 Imperatives for Retail Success in 2023

Labor shortages, rising inflation, and increasing customer demands are unbalancing retail businesses. Leaders are shifting efforts to try to mitigate the effects of these phenomena. However, the outcome falls short, and business performance is not up to the goal.

In this short video, Daniel Mendes, Senior Director and Head of Retail Consulting at Kaizen Institute, lays out the six initiatives leaders should kick off to boost retail performance in today’s economic environment.